Salesforce Consulting

CloudSquad provides Salesforce consulting and services including

Salesforce Cloud Implementation Services
Salesforce Resource Staffing Solutions
Salesforce Integrations

World's best CRM

Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere. Salesforce is the world’s #1 customer relationship management (CRM) platform.

Improved Productivity

Salesforce customer service plays a huge role in enhancing the productivity of service agents on a regular basis. Starting from the real-time chat service to reducing the workload on service agents, CRM acts as a productivity booster. Omni-channel presence is another great feature that helps the service professionals. They can simply converge the customer under a single umbrella and provide prominent solutions.

Salesforce Solutions

Sales Cloud

With Sales Cloud, you can grow your accounts faster, find new customers faster, and close deals faster — from anywhere.It fully customizable product that brings all the customer information together in an integrated platform that incorporates marketing

Pardot & Marketing

Pardot is a marketing automation solution that enables marketers to identify prospective customers that are most likely to convert. Marketers discover this by communicating with prospects in the right way, at the right time. And a SaaS Platform.

B2B Cloud

B2B Cloud Services enable you to connect, collaborate, build, and manage your partner communities. Ranging from on demand to fully managed, these solutions provide you with the flexibility to quickly adapt as business needs change

Service Cloud

Service Cloud by Salesforce is one of the world's most popular and highly-rated customer service software solutions. Whether by phone, web, chat, or email. Service Cloud enables users to automate service processes, streamline workflows

Financial Cloud

Cloud Financials. Deliver decisive insights into your company's financial position and profitability with a comprehensive global solution designed for organizations of every size and industry. Use Fusion Cloud Financials

B2C Cloud

Salesforce B2C Commerce Cloud is a leading enterprise cloud platform that comes with a full set of out-of-the-box features and mighty capabilities to let you transform consumers' shopping experiences across all digital channels

Our Salesforce Offering

Advisory

Implementation

Integration

Cloud Readiness Assessment
Cloud strategy definition
SaaS CRM / technology platform evaluation
Business process mapping with SFDC
CRM / Force.com apps
Architecture / application design and implementation roadmap definition

Service Cloud, Sales Cloud
Marketing Cloud, Customer Portal, Partner Portal etc.
Full lifecycle implementation using different delivery models
SFDC Instance consolidation/ optimization testing and UAT support
Training services

Integration strategy definition
Data interface development for Salesforce.com CRM / apps
Integration of Salesforce.com CRM/ applications with legacy, in house third/ party applications
Migration & integration of unstructured data between Salesforce.com and on premise apps

Data Migration

Managed Service

Force.com

Data migration from legacy to Salesforce.com applications
Data extraction, data deduplication
Implementation of Data Lifecycle Management & Archival Solution for cloud apps

L1 / L2 / L3 support
24x7, 24x5, 16x5, 8x5 support models
Application, Technical, Integration, data support
Application Enhancement services
Support Transition
Vendor co-ordination

Development of business apps on Force.com platforms
Development of mobile extensions to Force.com applications
Development of public and private sites
Migration of applications from legacy/ on premise platforms to Force.com
LWC/Aura based development